Microsoft Publisher Troubleshooting Its that simple. If you find a better deal on a legal product, well price match it. Shop our store for retail, OEM Microsoft Publisher Troubleshooting box products, and downloads. Buy from a trusted Microsoft Partner with thousands of satisfied customers.Every time I launched Word, Excel or PowerPoint, the app would crash after a few seconds with an error asking if I wanted to recover my work, reopen the Office app and send the error to Microsoft. Duo 2-factor authentication is the recommended method of helping to prevent unauthorized access to your email, One Drive, SharePoint, and Recently, my version of Office for Mac (Office 2011), started crashing on my MacBook Pro. Duo for Office 365 (O365) is now being offered to all faculty and staff, as well as students who access HIPAA data.I went searching for a solution on various forums but only seemed to find other people encountering the same issue. When you see the Uninstallation successful screen, follow. Select Next and follow the prompts. The Uninstall Microsoft Office wizard launches. If the file doesn’t open automatically, choose Save > Open Folder, and then double-click the file (it should start with 'O15CTRRemove') to run the easy fix tool.
I have only tested one way that actually worked for me (which I noted below).Update 02/09/15: Please be sure to read through (and leave) comments below. Here are a few that you can try. However, instead of sitting and waiting to see if a common solution would come available (and you know that Microsoft WILL eventually release a patch to correct the issue), I wanted to try to find some other solutions on my own and quickly. Possible Ways to Fix Mac Office 2011 Crashing in YosemiteThe documents are opened on the Mac in Microsoft Word 2011 The current versions of the Microsoft Office fonts are active on the Mac The printer driver on the.Unfortunately, what may work for some doesn’t always work for others. There was a security update released by Microsoft today. And the fixes that I outlined in this article didn’t work. I have also recently posted a How-To video showing some of the potential fixes below (as well as some fixes that didn’t work this time).Update 05/19/15: Recently my Mac Office started crashing again. I have had the most success using Yosemite Cache Cleaner doing a “Light Cache Cleaning” as noted below. Names are: com.microsoft.Excel.plist, com.microsoft.Word.plist, com.microsoft.Powerpoint.plist and/or com.microsoft.Outlook.plist. Once you are in the library, you need to delete the plist file for the Mac Office app that is crashing (I deleted Word, Excel & Powerpoint). It is normally hidden but you can unhide by going to the Finder in the Dock, then head over to the “Go” menu and hold down the “Option” key. HOW TO FIX: 1) go over to your User’s Library/Preferences folder. I will report back on other ways to resolve.Update 05/20/15: After running all of my tricks listed in this article, I found one that isn’t listed that seems to have corrected the issue. Unfortunately, after install, this didn’t correct my issues, but it may help others. The video is available directly on YouTube as well. Remember, it all depends on your Mac, the environment you have set up, and some other things that remain mysterious. Do note, this video is a bit long (about 8 minutes) because I wanted to show how some of the fixes actually DIDN’T work. Please leave a comment if this worked!Below is a video showing some of the steps you can do to try to fix this issue. This seems to have worked for me. Do a Light Cache CleaningCutting to the chase here, using the latest version of Yosemite Cache Cleaner (a definitely great utility that is worth the money – it’s only $9.99), eliminated the issue. I was convinced there was another solution to prevent Mac Office 2011 crashing in Yosemite. You can definitely try that, but it may just have the same problem once you download the latest Service Pack 3 (14.4.6) from Microsoft. I installed the latest version of Yosemite (10.10.1) and then upgraded my Mac Office 2011 with the latest patch (14.4.6) which came out on 11/10/14 that seems to have caused the issue. I couldn’t test this because I paid for the software.Interestingly, when I launched Word, it had to rebuild the Font Library.So I decided to see if I could replicate the issue and the fix on a different computer. Note, you can use Yosemite Cache Cleaner in trial mode and I believe that you can run the Light Local Cleaning in that mode. ![]() Microsoft Office 2011 Troubleshooting Mac OS X System UpgradesI guess I’m kind of at the proverbial fork in the road on what to do with MS Outlook 2011, but I have been using Apple Mail as alternative for my Gmail account for the time being (it just lacks the broader calendar and contacts stuff I can get from Outlook!). However, I don’t like to be a bearer of negative news, but I did try ALL of the steps you suggested (including buying Yosemite Cache Cleaner and using the free Onyx utilities clean out the font/system caches, etc.), but I still have a problem with just MS Outlook 2011 crashing at some point.Basically, I’m just flummoxed because I tried uninstalling MS Office 2011 for Mac three times (also using Microsoft’s own total removal instructions) and then re-installing, but I am still running into the same crashes with just the email program (not Word, PowerPoint, Excel). Remember: be sure PRIOR to doing any of these items, that you have a full backup of your Mac.Did any of these fixes work for you? Did you encounter the Mac Office 2011 crashing in Yosemite? Please leave a comment letting me and others know what DID or DID NOT work.HTD says: Hope this fix Mac Office 2011 Crashing in Yosemite worked for you! Let me know!Hi HTD: First let me say a big THANK YOU for all of the suggestions on the guidance on how to try to correct the MS Office for Mac 2011 crashes on Yosemite 10.10.1 (on my ancient warrior, constantly upgraded MacBook Pro3,1 (mid-2007, yes, I’ve done 6 Mac OS X system upgrades!). ![]() It will pinwheel indefinitely and ultimately when I Force Quit, my work is lost on anything else I had open at the time. However if I try to open files from File>Open or command-O while the applications are running, the Open Window pops up and then the whole application freezes. My issue is the following: I can open files in PowerPoint or Word from Finder without issue. ![]() I even reinstalled the new beta version again and it crashes, and the older version of Outlook crashes on startup now as well. When I clicked on it, the new beta version of Outlook crashed and crashes every time I open it since. It has been working fine for a few months, but my problem seemed to start when I opened a “.ics” meeting notice attached to an email. Not sure if there is a connection.HighTechDad – Thanks for trying to help everyone with this issue! Your efforts are greatly appreciated.My problem is with the beta version of Outlook crashing. Mac 128k emulatorI also deleted the font cache and no difference.
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